Wholesale SIP company Zapappi has expanded its Direct Routing product set with the launch of compliance call recording within Microsoft Teams.
Compliance Call Recording is Microsoft’s answer to call recording for their UC product, and allows customers to take control over their call recording requirements at an organisational level. Zapappi has made use of Microsoft Compliance API’s to develop a fully automated and feature rich recording experience for Microsoft Teams.
Zapappi founder Ben Merrills explained, “Zapappi’s ethos is to innovate and automate wherever possible. Our solution will extend beyond the normal audio and video, to include detailed information about calls, participants and activities throughout monitored calls and meetings. Combined with Zapappi’s PowerShell automation capabilities, provisioning for Direct Routing, Compliance Setup and Policies will be a seamless process for our Partners.”