Teams to Teams call recording

Wholesale SIP company Zapappi has expanded its Direct Routing product set with the launch of compliance call recording within Microsoft Teams.

Compliance Call Recording is Microsoft’s answer to call recording for their UC product, and allows customers to take control over their call recording requirements at an organisational level. Zapappi has made use of Microsoft Compliance API’s to develop a fully automated and feature rich recording experience for Microsoft Teams.

Zapappi founder Ben Merrills explained, “Zapappi’s ethos is to innovate and automate wherever possible. Our solution will extend beyond the normal audio and video, to include detailed information about calls, participants and activities throughout monitored calls and meetings. Combined with Zapappi’s PowerShell automation capabilities, provisioning for Direct Routing, Compliance Setup and Policies will be a seamless process for our Partners.”

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Charlotte Hathway

Charlotte is the editor of Comms Business and writes content that looks to inform and educate the Channel about the latest technology and business developments across the industry. Prior to her current role, she wrote for other MA Business titles New Electronics, Land Mobile and Critical Communications Today. Before moving into journalism, she spent five years working in public relations and has worked with various technology companies spanning telecommunications, cyber security and software development.

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