Tektronix, a provider of communications network management and diagnostics solutions, announced the expansion of its assurance suite of VoIP monitoring solutions to include new active test probes and capabilities that enable service providers and cable companies to effectively deploy, monitor and maintain VoIP services to their enterprise customers.
The Active Assurance product enhancements represent a key new element of Tektronix’ market-leading Unified Assurance performance monitoring portfolio to provide network core-to-premise visibility into VoIP, data and Fax-over-IP service delivery at the network, service and customer layers for a complete end-to-end performance monitoring solution. These enhancements enable service providers to recognize and address problems that may arise at the premise, providing better understanding of their enterprise service customers’ quality of experience.
“As VoIP service adoption begins to span large-scale deployments in the enterprise, providers need to ensure VoIP reliability and quality exceed service level agreements and customer expectations,” said Doug Dickerson, Vice President and General Manager, Network Management, Tektronix. “Tektronix’ active test solutions provide the carrier visibility into the enterprise in order to rapidly identify, isolate and resolve service issues. This enables our service provider and cable customers to provide their enterprise end users the best possible VoIP service quality.”