Tiscali has announced the launch of its new “Voice Ready” Broadband product designed for the SME market. The company says their Premium Broadband product will be the first to offer guaranteed voice quality over broadband with enhanced care and SLAs to support carrier class voice services.
The product will be launched with Tiscali’s preferred voice partner Gamma Telecom which will distribute “Voice Ready” Premium Broadband to SME VARs and provide PSTN and associated voice services.
At the same time Tiscali has also announced a distribution partnership with business internet solutions company Griffin for its broadband products. Griffin is already a leading supplier of managed broadband to the channel based on IPStream and this partnership adds Tiscali LLU and Datastream to Griffin’s portfolio including the new Tiscali “Voice Ready” Premium products.
The “Voice Ready” Premium Broadband product will initially support up to 4 standard telephone lines with guarantees on packet loss, latency and jitter over a single broadband line. This is a natural replacement for customers with multiple existing telephone lines or the obsolete BT Business Highway product.
Richard Bligh, Group Marketing Director at Gamma Telecom says: “We are pleased to be working with Tiscali to offer a quality product for SME’s. With Tiscali’s expertise in broadband and Gamma’s experience in voice, customers can be rest assured that they are getting a high quality, affordable solution.”
Nathan Francis, Managing Director Tiscali Business Services says: “The launch of the Premium Broadband product allows Tiscali to offer its expertise in business solutions for large enterprises to smaller businesses. We believe that the product offers the guarantees needed for a smaller business that have previously been out of reach to the SME market.”
Andrew Dickinson, Marketing Director at Griffin says: ”We have been testing Tiscali’s business-grade LLU products for months now and the quality is superb. Having Tiscali on board will give our partners a quality alternative to IPStream at a great price and provide diversity to SMEs that require near 100% uptime on their broadband. At the same time Tiscali’s Voice Ready Broadband gives us an edge and the opportunity to offer our partners simple and compelling but sophisticated services that were previously out of reach to this market.”