Distributor VCOMM has enlisted the services of software developers Xenolitica to produce a VoIP provisioning platform. This new software will greatly improve and speed up the installation process of IP devices, saving the customer time and money.
This joint venture from Xenolitica and VCOMM will provide resellers and service providers with an accurate and precise way to improve the efficiency of delivering and installing IP devices. When initially ordered, each device will be assigned a specific destination and port. The appliance will automatically make contact with the platform when installed at the end users’ location, stating exactly which device it is and where it has been installed.
Scott Dobson, managing director at VCOMM, stated, “With this new platform, setting up IP devices will not rely so heavily on manual provisioning and customers can be up and running with a VoIP communications service in a matter of minutes rather than hours.”
Initially, the new platform will support Polycom range of SoundPoint handsets but Xenolitica and VCOMM expect to provide the service for all major IP devices such as handsets, routers, gateways, ViBE and even IP-PBX’s moving forward.
Rob Conway, head of business development at Xenolitica, said, “VCOMM felt that resellers were experiencing extra cost of sale issues during the deployment phase, so we looked at the issues surrounding provisioning products to see where we could improve the process. One of the main aims for our new platform is to make IP device provisioning more ‘plug-n-play’ rather than ‘slog-n-pay’. ”