UK business continuity company Vocal have announced that following a successful examination period, the British Standards Institute has awarded the company a full BS25999 accreditation – the British standard of business continuity management.
Director of Vocal, Trevor Wheatley-Perry, expressed his satisfaction at achieving what he believes is both a reflection of Vocal’s position as the UK’s leader in notification solutions and a testament to the company’s industry philosophy. “Over the last decade, Vocal has shown that resilience has been one of our key industry drivers. This certification is official recognition of the company’s commitment to providing robust business continuity solutions, as well as ‘practising what we preach’ by demonstrating how business continuity is professionally managed within this organisation.”
Wheatley-Perry also believes that Vocal customers will see the benefit from the company’s accreditation. “Certification of this standard not only demonstrates our commitment to best practice to customers, it also provides us with valuable insight into the issues and challenges that certification may present to them. Many Vocal customers have achieved or are hoping to achieve BS25999 accreditation, and the shared understanding of the importance of this industry standard helps Vocal further develop our customer relationships.”
Vocal achieved this standard to reflect the commitment to business continuity that is shown across the organisation and in every solution. The accreditation incorporates the entire organisation and the award-winning iModus system. While other suppliers of business continuity services and solutions have chosen to have only specific parts of their business accredited, Vocal have engaged every aspect of the business on the certification process.
Owen Miles, Vocal’s Technical Director, described how Vocal has also used this accreditation to achieve an additional benefit of developing an exciting new product – PlanManagment. “The company used this experience of creating complex and multi-departmental business continuity plans as the basis for our latest product, PlanManagement. The processes involved and lessons learnt from achieving our BS25999 certification gave invaluable insight and the ideal product philosophy, culminating in a solution borne out of real need and proven to work in one of the toughest tests – creating and maintaining BS25999 accreditation.”