The tool is aimed at companies with between two and ten employees who want to set up and manage their telephone system fast, effortlessly and at a low cost. By simply logging on to Inclarity’s online ordering website, users can choose from a selection of handsets and packages to best suit their needs for a contract period of either 12, 24 or 36 months. Handsets can be delivered within days and the software is pre-installed making it easy to set up.
A hosted VoIP solution can benefit small and start up companies because of its significant cost savings and advanced features which support flexible working. Phones can be easily directed to a mobile or home phone allowing employees to work remotely. The hosted nature of the solution means that more phones and applications can be added with ease should the company expand. Existing telephone numbers can be ported from an old phone system and a 24-hour helpdesk is on hand.
Dave Millett, Operations Director at Inclarity, said: “Smaller companies have been slower to switch to a hosted IP solution despite the benefits. We decided to create a straightforward and cost effective system where the customer could simply log on and buy a hosted IP package as easily as they would office stationery.”
Millett added, “The online ordering service can in fact be white-labelled for our resellers to sell as a service and has added to our channel offering. In general, it is typical for resellers to target above 10 users in order to maintain respectable profit margins, so the online ordering service provides an extra route to market for the channel and at a low cost. The objective for launching the website is so that small companies such as start-ups, can rapidly buy and install a phone system and begin trading quickly.”
Caroline Ashley, Senior Analyst, Yankee Group, commented: “There is certainly a gap in the hosted IP market where small and start up enterprises are concerned so online ordering is ideal for those wishing to make a fast purchase. The simplicity of use of Inclarity’s website is highly appealing and will immediately put customers at ease. The 24-hour support line in place is also helpful to users with questions and the prices are highly competitive. Overall I think the new website has set an example for how hosted VoIP has progressed and gained increased prominence in the small business market.”