Xelion announces interoperability with Voiceflex

Xelion UK has announced full interoperability with Voiceflex SIP trunks. 

The Xelion platform is vendor agnostic, meaning customers can connect any network, manufacturer, CRM, SIP provider and third-party apps to the platform. The approach aims to help partners build solutions with ‘best of breed’ apps that meet specific customer requirements, instead of a ‘one size fits all’ service.

Voiceflex, a channel-focused telecoms carrier of SIP and connectivity, operates its own core IP network using three data centres. It has added dual audio codes using Amazon Data Centre (AWS) with the development of its Microsoft Teams Direct Routing application.

Paul Taylor, sales director at Voiceflex said: “The transformation to IP creates the opportunity for improved customer experience and business efficiency. Delivering a dependable service is critical. Not only are we backed up over three data centres, we also run redundant circuits between the sites.”

Xelion said its hosted telephony service’s open platform architecture ‘puts the reseller back in control’, allowing them to build their own comprehensive comms proposition for customers. Reseller partners can connect any hardware from any vendor and route calls via any SIP provider.

“As a market leader in telephony network services, Voiceflex is at the forefront of SIP trunks provision, ahead of the withdrawal of ISDN in 2025,” said Dave Reynolds, managing director, Xelion UK (pictured above).

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Melissa Bradshaw

Melissa joined the Comms Business editorial team in January 2021. Following her role as editorial assistant within the Mark Allen Group division MA Music, Leisure & Travel since 2019, Melissa moved over to MA Business in October 2020 and now works as a reporter for two of Mark Allen’s business titles, Comms Business and The Engineer. She is working alongside our editor Charlotte Hathway, writing features and news for the magazine. To get in touch about potential features, contact her at melissa.bradshaw@markallengroup.com.

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