In this webinar, award-winning alt-net provider ITS Technology Group will provide delegates with unmissable key insight into the connectivity market.
People are working from anywhere, on a range of devices, and keeping your business connected is more important than ever. It’s critical for your communications platform to perform because work doesn’t wait — so your employees and partners shouldn’t have to wait either.
In January 2022, the UK Customer Satisfaction Index recorded the highest ever level of CSAT.* In a period of turbulence and change, consumer expectations for what makes a great Customer Experience (CX) have not stood still. The contact centre space has moved quickly to adapt, delivering always-on, omni-channel, AI-backed digital experiences that drive brand loyalty. Organisations that can’t keep up will soon be left behind.